Why smart drivers are choosing Pivotal

No large deposit, just a £650 one-off joining fee. One monthly subscription covers insurance, servicing, maintenance and road tax. Rather than committing long-term, you access a car through a simple monthly subscription model.

Pivotal Lease PCP Ownership
Range Rover, Defender and Discovery models
Home delivery & collection
Includes insurance
Includes servicing
Includes road tax
Pause after 3 months
Fresh car when you return
Pivotal
Pivotal

No large deposit

There’s no large upfront deposit required to get started – just a one-off joining fee of £650. This fee secures your subscription and is fully refundable should you decide not to proceed before delivery, giving you flexibility and peace of mind from the outset.

Pause, unpause & swap cars

Your subscription is designed to be flexible around your needs. After the minimum 3-month term, you can pause your subscription at any time with just 14 days’ notice, and unpause again after 1 month. If you’d like to experience a different vehicle, you can swap cars after 6 months, subject to availability, or explore another vehicle sooner for an additional £500 swap fee.

No depreciation costs

With traditional car ownership, depreciation can be one of the biggest hidden costs – but with a subscription, that risk sits with us, not you. While all cars lose value over time, you won’t need to worry about resale values, market fluctuations, or the financial loss associated with ownership. You simply enjoy the car for as long as it suits you, without carrying the long-term costs of depreciation.

Why our customer service is different

Personal from the start

A personalised approach from a team that actually gets to know you.

Same-day response

We aim to get back to you the same working day, every time.

No hard sell

We’ll give you honest advice even if that means tell you to wait.

Expert knowledge

Our team know sthe product inside out and will help you find the right fit.

Roadside cover

Get 24/7 breakdown assistance included, wherever you are.

Seamless handover

Delivery and collection handled seamlessly, at a time that suits you.

Always in the loop

You’ll know what’s happening and when, no chasing required.

Effortless from day one

From signing up to getting your keys, we keep things simple.

Personal from the start

A personalised approach from a team that actually gets to know you.

Same-day response

We aim to get back to you the same working day, every time.

No hard sell

We'll give you honest advice even if that means tell you to wait.

Expert knowledge

Our team know sthe product inside out and will help you find the right fit.

Roadside cover

Get 24/7 breakdown assistance included, wherever you are.

Seamless handover

Delivery and collection handled seamlessly, at a time that suits you.

Always in the loop

You'll know what's happening and when, no chasing required.

Effortless from day one

From signing up to getting your keys, we keep things simple.

Don't just take our word for it,
hear from our members

Got any questions? We've got answers

What is Pivotal?

Pivotal is the monthly vehicle subscription service by Range Rover, Defender and Discovery. We offer a flexible alternative to traditional vehicle ownership, seamlessly integrating essential elements of motoring into one convenient monthly subscription fee. This includes insurance, road tax, and servicing.

How do I become a Pivotal member?

Simply submit an enquiry via our website or complete our eligibility check, and our team will be in touch to explain how Pivotal works, answer your questions, and help determine if it fits your needs. We’ll also guide you through the onboarding and eligibility process and our current vehicle lead times and availability.

What are the eligibility requirements?

To be eligible for a vehicle, whether under our insurance or for self-insurance, you and any named driver must consistently meet the following minimum criteria:

- be over 25 years of age
- have proof of no insurance claims for a minimum of two (2) years (to be insured under our insurance)
- have no previous motor insurance cancelled or declined
- have held a full UK, EU or international driving licence for at least two (2) years
- have no more than 6 points arising out of minor convictions on your driving licence
- have no major convictions endorsed on your driving licence
- have no unspent motoring or criminal convictions
- have no associated County Court judgments; and
meet our affordability criteria/checks.

Please note that additional criteria may be imposed by us or our insurers from time to time (as notified by email), and so meeting the above criteria does not guarantee acceptance of your application, and eligibility for continued vehicle hire may also be affected.

How do I pause my Pivotal subscription?

After completing the minimum three-month term, you can pause your subscription at any time with at least 14 days’ notice. To initiate this process, please submit your request to our team at [email protected] or call us on +44 (0) 203 950 4833. Our team will be able to discuss your requirements and advise you of the pause and vehicle collection process.

How often can I change my Pivotal vehicle?

With Pivotal, you have the flexibility to change your vehicle more frequently than with traditional ownership, so you can adapt as your needs change. You’re eligible for a vehicle change after 6 months, subject to availability.

How old are your vehicles?

Vehicles in the Pivotal fleet vary, ranging from brand new with delivery mileage to refreshed vehicles up to 18 months old.

Based on your vehicle preferences and availability in the fleet, the Pivotal team will guide you through your options.

As all of our vehicles are covered by Range Rover, Defender or Discovery’s standard vehicle warranty throughout your subscription.

What fuel types do you offer?

Subject to the vehicle model and fleet availability, we offer Petrol Plug-In-Hybrid (PHEV), Diesel and Petrol vehicles.

What's the vehicle delivery and collection process?

After arranging your vehicle delivery with Pivotal, your vehicle will be delivered on the agreed date. The evening before delivery, you will receive notification of the driver’s expected arrival time.

Upon arrival, our driver will conduct a thorough delivery inspection and show you around the vehicle as part of the handover process. They will also be available to answer any questions you may have about the vehicle

If your vehicle is scheduled for collection as part of your subscription renewal or a pause, the Pivotal team will provide detailed instructions regarding the collection process.

When the driver arrives to collect your vehicle, they will conduct an initial inspection to record the condition of the vehicle. The vehicle will be returned to our Vehicle Preparation Centre, where it will be further inspected according to the BVRLA Fair Wear & Tear Guidelines.