We’ll explain how you can join, the documents you’ll need and how quickly we can deliver your vehicle.
Start by reaching out to us to express your interest in our service. You can do this through our website.
Once we’ve received your interest, a member of our team will reach out via phone or email to discuss your subscription needs and vehicle preferences within one working day. During this conversation, we’ll guide you through our process to ensure we understand your requirements fully.
We’ll conduct a series of quick eligibility checks to ensure you meet our criteria. These checks are designed to be straightforward and efficient. They include verifying your identification, assessing your affordability, and reviewing your driving history. After successfully passing the eligibility process, there is a one-time joining fee of £550 (incl VAT).
Following payment of your joining fee, a member of our team will contact you to discuss vehicle availability, lead times or to allocate a vehicle. While we strive to match you with your preferred vehicle model and specification, availability may vary.
Once your vehicle is allocated, we’ll be in touch to confirm arrangements and deliver it to your doorstep. You’re then free to drive!
Throughout your subscription, our team is available to assist you with any inquiries you may have.
After 6 months with your vehicle, you have the option to transition to a fresh vehicle, subject to availability. Our Member Renewal team will contact you around the 6 month mark to discuss your preferences, whether you wish to switch to a new vehicle or extend your current subscription. Our aim is to ensure a smooth and flexible journey for you.
Alternatively, you can choose to pause your subscription after 3 months with at least 14 days’ notice. We’ll coordinate the collection of your vehicle and discuss the next steps with you.
We’ll explain how you can join, the documents you’ll need and how quickly we can deliver your vehicle.
Registered office
Abbey Road, Whitley,
Coventry, CV3 4LF Registered in England: 10445040
InMotion Ventures 3 Limited t/a Pivotal is authorised and regulated by the Financial Conduct Authority for entering into regulated consumer hire agreements under firm reference number 806251. InMotion Ventures 3 Limited is registered in England and Wales company number 10445040. Registered office at Abbey Road, Whitley, Coventry, England, CV3 4LF. Insurance distributed and administered by Car Care Plan Ltd who are authorised and regulated by the Financial Conduct Authority. Financial Services Register No. 309268.