As a Pivotal member, we think you deserve to be rewarded.
So while you are driving your Pivotal vehicle, your monthly payments will be effortlessly and automatically accumulating points to be able to use on your future Pivotal invoices.
As a Pivotal member, you are automatically enrolled in Pivotal Rewards. For every £1 you spend with Pivotal, you will receive 1 Pivotal Reward Point.
The longer you are with Pivotal Rewards, the quicker you will accumulate points:
We will send you a statement every three months letting you know how many points you have accumulated.
You can redeem your points by emailing [email protected], or by clicking the “REDEEM MY POINTS” button below, making sure you let us know how many points you wish to redeem.
You can earn additional points by referring friends.
For every friend you refer, you will receive 12,500 points, and your friend will also receive 12,500 points, after they have completed 12 months with Pivotal.
You will earn reward points for each monthly subscription fee payment you make, and each time you refer a friend who is eligible for the Pivotal service and active for at least 12 months.
Earning points:
Earn rate: A member will earn 1 point per £1 spent with us.
Refer a friend: For every friend that you refer, you will earn 12,500 points, your friend will earn 12,500.
Spending points: every 100 Pivotal Reward points is worth £1 in redemption.
Example 1: If you have spent £15,000 with us, this equals 15,000 reward points, which can be redeemed off your bill for £150.
Example 2: If you subscribe to the Range Rover Evoque and pay £950.00 per month, you will receive 950 points per month.
The reward points can be taken off your monthly subscription fee, allowing you to enjoy discounted rates simply by being a loyal member of Pivotal.
You must have been a member of Pivotal for a minimum of 12 months before you can start to redeem reward points.
Pivotal Rewards is only applicable to personal subscriptions.
Point may on ly be earned on up to three subscriptions at a time.
You’ll receive quarterly statements informing you of your current points balance and how much you are able to redeem if you wish to do so. If you would like to know how many points you have in between the quarterly statements, then please feel free to reach out to the team who will be able to tell you by emailing [email protected] or calling us on 020 8038 2590.
All tiers receive the same earn rate of points. The only aspect that affects your points is how long you’ve been with Pivotal. For example:
And so on.
Pivotal Members can redeem Pivotal Reward Points against their monthly subscription fee.
Pivotal Reward Points may be spent in 5,000 increments. Eg if you have 17,500 points, 15,000 points may be redeemed in one go.
In each quarterly statement, we’ll direct you to a page where you can inform us if and how many points you’d like to redeem, and this will be automatically deducted from your next subscription invoice (given you let us know at least 10 days before your next invoice). If you wish to redeem your points in between the quarterly statements, then please feel free to get in touch with the team via [email protected] or +44 (0) 20 3950 4833, who will be able to action this for you.
If you pause your subscriptions for 3 months or longer, your earn rate will revert to one point per £1 spent (regardless of number of invoices paid or the applicable earn rate at the time of pausing your subscription).
Your Reward Points will remain active and accessible to you for a period of 24 months from the date of your last invoice. You are able to redeem your Reward Points provided you resume your subscription within 24 months of your last invoice. If you do not resume a subscription within 24 months of your last invoice, then your Reward Points will be cancelled.
If you cancel your subscription, your Reward Points will be forfeited. You will not be able to redeem any points on your final invoice.
No there’s no additional cost to participating in our loyalty programme. This is simply a thank you from Pivotal for being a member.
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Abbey Road, Whitley,
Coventry, CV3 4LF Registered in England: 10445040
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